Emazing House Enterprise or/and E-House Balloon (“us”, “we”, or “our”) operates the Emazing House Enterprise website (the “service”). Our registered office is 131, JALAN PERLAK, SRI PETALING , 57000 KUALA LUMPUR, WILAYAH PERSEKUTUAN (002995209-D).

The term ‘you’ refers to the user, customer, or viewer of our website.
Welcome to www.emazinghouse.com. By continuing to browse and use this website, you are agreeing to comply with and be bounded by our Privacy Policy that governs our relationship with you, in relation to our service. You are not authorised to use this site if you do not agree to our Privacy Policy.

There may be links in this website that lead to sites other than www.emazinghouse.com. This Privacy Policy does not apply to any of these other sites.

Information Collection and Use
We may ask you to provide us with certain personally identifiable information, that can be used to contact or identify you, when using our service. Personally identifiable information, or personal information, may include the following, but not limited to:

-Email address
-Delivery address
-Telephone number
-Date of birth

 The personal information collected will be used for one or more of the following purposes:
-To provide our products and services to you
-To process and fulfil your purchases and/or refunds
-To respond to your enquiries and complaints
-To keep you updated and informed about our products, services, offers/promotions, events, as well as our selected third party partners which we collaborate with, that may be of your interest, through these channels, but not limited to: SMS, phone call, email, social media, fax, mail, or any other appropriate communication channel.|
-To share your personal information with our selected third party partners that we use for the purpose of fulfilling your purchase/order/enquiry/complaint, such as payment gateway provider and delivery provider. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For any other purposes required to operate and maintain Emazing House Enterprise’s business, including, but not limited to complying with applicable laws (if any); investigating prohibited, illegal or fraudulent activities (if any); audit and risk management purposes (if any); internal administrative purposes; and to maintain and improve customer relationship.

Log Data
Log Data refers to the information that your browser sends whenever you visit our service. This may include information such as:
- Internet Protocol (“IP”) address
-Browser type
-Browser version
-Pages of our service that you’ve visited
-Time of visit
-Date of visit
-Time spent during your visit
-And other statistics.

Cookies here refer to files that have a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your device.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children’s Privacy
Our service does not address anyone under the age of 12.

For users age 12 to 18, you are recommended to use our service under the name of your legal guardian or parent, with the understanding that you have reached consent with your legal guardian or parent, and the permission to use our service.

If you are a parent or guardian, and you are aware your child has provided us personal information that has violated our Privacy Policy, or used our service without consent or permission that leads to any form of loss or issues arising, please contact us, and prompt action by per case basis will be taken.

Changes to this Privacy Policy
Our Privacy Policy will be updated from time to time, and we will notify you of any changes by posting our new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us here.

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