How long will helium balloons last?
a) For normal 12” latex balloons, they can last for more than 6 hours.
b) For the 18” & 24” bubble balloons, they can last for at least 24 hours, and will slowly shrink, only if stored properly at room temperature.
c) For foil balloons, they can last for at least 1 day.
d) For chrome balloons, they can last for around 6 hours.
Are there any treatment that I can add to make the balloons last longer?
Yes, we can on add hi-float treatment for your balloons, which will make them last triple the usual time. Additional charges will apply. *Please take note that the hi-float treatment is not applicable for chrome balloons, foil balloons & transparent bubble balloons with mini balloons.
Do you have a decoration team?
Yes, we do have a team available for event decorations. Kindly call or message us at this number: +60 17-689 1428
Do you provide same day delivery?
Yes, we do provide same day delivery within our coverage area, for orders placed before 2pm.
Do you have a physical store?
We are home based but you can always self collect at our office. (No walk in is allowed during pandemic, appointments is required)
How much time do you need to personalise balloon decorations for an event?
We need at least 3 days in advance. If you have any urgent enquiries, please Whatsapp us at 0176891428
Are there any delivery charges?
Yes, our delivery fee is RM20 for certain areas within KL & Selangor. Please refer here for more information on our coverage area.
Do you deliver balloons every day?
Our operation hours are as follows:
Weekdays: 10am - 5pm
Weekends: 10am -1pm
Public Holidays: Closed
How do I know if my order successfully went through or confirmed on your end?
Upon making your payment successfully, you will receive an order confirmation email from us. Please remember to check your Junk/Spam mail box if it is not in your inbox.
How do I entitle for free delivery?
You’ll be entitled to free delivery when you purchase more than RM350 from us for certain areas.
Can I add a message on a card to go with my order?
Yes, you’re allowed to have a max of 200 characters for your card. Please add your message from the product options available.
Which payment method(s) do you accept?
We accept VISA or Mastercard credit cards. You can also use other payment methods, including FPX internet banking. All your bank account details and credit details will not be stored on our site, and they are protected by industry leading encryption standards.
What if the recipient is not around? How will your company handle it?
We highly recommend to confirm on your end about the recipient's availability during delivery. In cases where the recipient is unavailable, redelivery charges will occur.